RETURNS AND SECURITY POLICIES 

Returns Policy

If a purchase is an incorrect size, Out With The New will exchange the product for an alternate size once the original purchase has been returned in an undamaged state to Out With The New. The customer is required to cover the postage costs for return and redilvery.

This policy is in line with VIC Fair Trading Laws.
Please note we will not refund items based on change of mind. If the product is faulty we will gladly exchange for the same product in working order.

If a product is bought for the intention of a gift we will not refund the product unless the product is faulty.

In the case that the product is faulty or damaged, Out With The New will cover the postage costs for return and re-delivery of the replacement product.

All overseas customers hold the full responsibility of purchasing a foreign product and understand that Out With The New will provide all customers with as much technical information on the product as is given to them by their suppliers and manufacturers, but do not take any responsibility if an item is purchased that is incompatible with devices used to play either their CDs or DVDs in.

 

Security Policy

We don’t like to be spammed, so why would we do it to you? We keep your information secure and we never give it out. If you are an advertiser seeking opportunities to spam the users of this website, look elsewhere.
 
Out With The New is very concerned about your security on the web.
This site uses the National Secure Internet Payment Service, abbreviated N-SIPS. N-SIPS provides security and privacy for you our customer. Your credit card details go directly to the National and are not recorded by Out With The New. This minimises the disclosure of your information and provides a layer of confidentiality to the transaction.
 
Technology used
N-SIPS uses industry standard Secure Socket Layer (SSL 3.0) encryption technology to secure communication sessions with customers and merchants. Using firewalls in front of the Payment Gateway (N-SIPS) and within the system, it restricts access to information regarding the payment transactions.
 
The N-SIPS only allows customers with browsers supporting SSL-128-bit or higher encryption technology to access the payment facility. This facilitates secure transmission of transaction details.